Cookie Policy

In compliance with GDPR 2018

Personal Data
In the EU’s General Data Protection Regulation (GDPR), Personal Data is defined as “…any information relating to an identified or identifiable natural person ("data subject"); an identifiable person is one who is living and who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.”

The following privacy policy will outline how and why "PH Direct Link", hereinafter termed ‘we/us’ will collect and use your data.

Why do we need to collect and store your personal data?

  • The primary reason why we collect your personal data is to enable us to fulfil our contractual obligations to you
  • Allow us to correspond/communicate with you as necessary.

How do we collect and use your personal data?

  • Information you have from time to time expressly consented to provide (whether in writing, by email or other means) so that we can carry out our obligations arising from any contracts entered between us, or potential contracts that may be in liaison between you, us and any third party we may have engaged to allow us to fulfill our contractual obligations to you.
  • We will not pass your details to any third party without your express consent unless we have to comply with a lawful request from the Police, HMRC or other governmental body which has a lawful or legitimate reason to request us to provide them with your personal data.• Any third parties we do pass your details to are obliged to store your personal data securely and only process it if responding to a legally enforceable demand for information about you or where they of necessity must make enquiries of other persons, firms or organisations pursuant to their instructions or engagements from us. Where we have engaged a third party to enable us to fulfill our contractual obligations to you those third parties are subject to their own Regulatory rules and Privacy Policy.

  • If you contact us by telephone or in writing or by email we may keep a copy of your correspondence or communication or add a 23/05/18 note to your file, or our diary to record the content of any such Communication

  • Details of your visits to our website are not available to third parties and are subject to contract between us and our website provider. Our website does not use cookies and collects only such information as you have opted to provide.

  • We will not use your personal data for marketing purposes

  • We may need to access your personal data to comply with our Regulatory Authority Compliance Code, any information about you that is relevant to an issue between you and us that involves our Insurers, HMRC or other Government Department or Local Authority enquiry or legally enforceable request about you.

  • We may need to access your personal data to comply with Money Laundering legislation

  • We will need to access your personal data if you ask us to review,       revise, amend or otherwise discuss the work we have completed for you.

  • We will ensure that the information collected will only be used forits intended purpose and does not constitute an invasion of your

    How will we process the personal data we collect about you?

  • Processing data constitutes and includes the collection, storage and use of that data for our legitimate purposes. We will process your data in accordance with the GDPR. We will do our utmost to keep your information secure, accurate and up to date sufficient to discharge our contractual obligations to you.

  • We may from time to time issue reminders to all clients who are data subjects to update their contact details but we do not accept any obligation to do so once our contractual obligations to you are discharged to your satisfaction or we have written to you ending our duty of care.

  • How long will the data be stored.
  • We retain your information for as long as necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements

  • Under what circumstances will we contact you?
  • We will only contact you when it is necessary to do so or will respond to a request that you have made to us. 23/05/18